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REGISTRATION METHODS

There are two ways to register:

1. Online* (Online registration will close on Thursday, May 13 at 4 pm PST.)
2. Register on location starting Monday, May 10 in the South Hall Lobby of the Los Angeles Convention Center.

*Online or faxed registrations require a credit card payment to be processed. If you prefer to pay by check, you must register by mail.

TO AVOID DUPLICATE REGISTRATIONS, please use only one method to register. Registrations cannot be made over the telephone.

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REGISTRATION CATEGORIES & RATES

Please review the appropriate registration categories and fees below, and decide which one applies to you. Plan to register early as hotels will fill up quickly.

Full Program

Provides admittance to sessions and the exhibit floor for the entire show and one (1) ticket to the Battle of the Bands Charity Fundraiser, which will benefit CableCares.

Full Program Daily

Provides admittance to sessions and the exhibit floor on the days for which daily passes have been purchased.

Exhibits Only

Provides admittance to the exhibit floor only for the entire show.

Exhibits Only Daily

Provides admittance to only the exhibit floor on the days for which daily passes have been purchased. This pass is only available for purchase at on-site registration.

Spouse Registration

Special Full Program registration rate is available for spouses accompanying fully paid "Full Program" or "Exhibits Only" registrants.

Student Registration

Special Full Program registration rate is available for full-time college and university students. A copy of a current, valid student ID must accompany the registration form.

Member Rates

Apply to full-time employees of NCTA member companies whose dues are current. The courtesy of the member rate is also extended to:

• International delegates whose place of employment is outside of the United States;
• Direct employees of the Federal, state, and local governments;
• Employees of accredited academic institutions.

Anyone who does not fall into the above categories must pay the non-member rate.

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REGISTRATION DEADLINES AND OPTIONS

Mailed or faxed registration forms must be received by 5:00 p.m. (EST), Friday, April 30, 2010.

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PAYMENT OPTIONS

1. Check or money order. Make payable to NCTA in U.S. funds.
2. Credit Card: American Express, VISA, MasterCard or Discover. Please provide the cardholder’s name and address, card number, expiration date and cardholder’s signature authorizing the charge.
3. We do not take payments over the phone.

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CONFIRMATIONS

You will receive a confirmation from the NCTA for your convention registration within 5-7 business days of receipt. If you do not receive a confirmation, please call 800-713-0782 (US & Canada Only) or 847-759-4251 (International).

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REGISTRATION REFUND POLICY

The Registration Cancellation Deadline was Friday, March 19, 2010. If you can no longer attend, please see below for our substitution policy.

• Refund requests received before the deadline will be honored minus a $75 processing fee.
• Refunds for registrations paid by check will be processed and mailed after the close of the Cable Show.
• Beginning Saturday, March 20, 2010, no cancellation refunds will be made. Please note that if you cancel your registration, your hotel reservation is also automatically canceled.

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SUBSTITUTION POLICY

• Substitutions are permitted for individuals employed by the same company as the original registrant.
• There is a $75 processing fee for each substitution request made.
• All requests for substitutions must be received in writing by 5:00 p.m. (EST) on Friday, May 7, 2010 via e-mail or fax.

  Via e-mail: cableshow2010@ncta.com
  Via fax: 800-952-9812 (US & Canada Only) or 847-759-6951 (International)

• Beginning Monday, May 10, 2010, substitution requests will be processed at On-site Registration at the Los Angeles Convention Center.

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HOTEL RESERVATIONS

• Hotel reservations must be accompanied by fully paid Cable Show registrations.
• Hotels and room rates are assigned first-come, first-served, based on availability.
• Your hotel reservation request and payment information must be received by Thursday, April 1, 2010. After that date, reservations can be made by contacting the hotel of your choice directly.
• Please note that it can take up to two weeks after NCTA’s housing cutoff date for unused rooms to be released from NCTA’s block.

By providing your credit card information on your registration form, you authorize NCTA to submit the information to your assigned hotel in order to guarantee your room. The acknowledgment you receive from NCTA will indicate your assigned hotel.

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HOTEL CHANGES AND CANCELLATIONS

• The Cable Show Housing Bureau must receive all requests for changes or cancellations in writing by Thursday, April 1, 2010.
• You may submit your request to NCTA via e-mail or fax.

  Via e-mail: cableshow2010@ncta.com
  Via fax: 800-952-9812 (US & Canada Only) or 847-759-6951 (International)

• Beginning May 3, 2010, please contact your assigned hotel directly regarding any changes or cancellations. (It can take up to two weeks after NCTA’s housing cutoff date for your information to appear in the hotel’s reservation system. Therefore, from April 1 - April 30, 2010, no changes or cancellations can be accepted.)
• Any changes and cancellations after Thursday, April 1, 2010, are subject to the hotel cancellation policy.

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EXHIBITOR HOUSING

To request housing for exhibiting companies, use the Exhibitor Personnel Housing Form in the Exhibitors Only area of The Cable Show website at www.thecableshow.com/Exhibiting. Register Online only if you are planning to pay for a Full Program registration. All Exhibitor questions should be directed to Convention Headquarters at 202-463-7905.